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Updated on 05/05/2015

BusAd 170: Introduction to International Business

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My BusAd classes: BusAd-101 (Intro to Business),  BusAd-170 (Intro to International Business),  BusAd-178 (Intro to International Finance) 

International Business: Challenges in a Changing World

Key Concepts (Pause-to-Reflect) and Chapter-end Review (Part B) Questions
with your questions
Based on the publisher's lecture-notes

Class Textbook

International Business

by

bullet Chapter 1: Business enterprise in the international environment
bullet Chapter 2: Perspectives on globalization (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 3: The economic environment (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 4: The cultural environment (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 5: The political and legal environment (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 6: International trade and regional integration (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 7: Strategy and organization (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 8: Marketing (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 9: Human resource management (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 10: Supply chains (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 11: Finance and accounting (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 12: Innovation and strategy (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 13: Ecological challenges for business and society (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 14: Corporate social responsibility (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 15: Global governance (Pause-to-Reflect, Part B Review Questions)

Chapter 12:

Innovation

and Strategy

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Get Poorna's Chapter PPT presentation 

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Get Poorna's Chapter PDF outline

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Get the publisher's multiple-choice test

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Country focus

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Strategic cross-roads

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Pause-to-Reflect (Key Concepts)

Elements of innovation (page 437)

Innovation concerns both new products and ways of doing things, and the organizational and cultural environment in which new ideas can be transformed into successful products. Innovation may come from the R&D department of a large organization or a small entrepreneurial firm. Transforming new ideas into value-creating products and services is key to successful innovation.
 

Take the following examples, for instance.

  • Fast-food chain


    The firm could invent a totally new product through its R&D, but it might be more likely to improve existing products, in taste, quality or production methods.

Equipment improvements are important in this sector: new methods could be more efficient or more
energy efficient, for example. This firm is likely to innovate through  incremental improvements in areas such as marketing. Innovations in the appearance of outlets and services for customers are also important competitively.

  • Aircraft manufacturer


    Competition in this sector depends heavily on innovation, in materials as well as engine design and functions. Patentable inventions and the management of IP rights are crucial.
     

  • Internet retailer

    This business is dependent on advances in internet technology. It must constantly seek to improve the service to customers, making it easier and quicker to use its site, and also expanding its services. These improvements are mainly incremental. There are also opportunities for marketing innovations. The firm could well use cross-functional co-operation, working with technology providers to improve its service.
     

  • Pharmaceutical company

    This company is the most reliant on new, patentable inventions of the types of business listed. New medicines may be the result of in-house R&D departments, or they may be acquired from elsewhere. For both, the management of IP rights is critical to success

How does innovation spearhead prosperity? (page 442)

Begin by summarizing the stage-based view of economic development. In stage 1, most industry is low-tech or craft-based, although there is some inward investment.

Spurred by these inward investors, local innovators can seek to shift away from the labor-intensive sectors to those which are more knowledge-intensive. If the country is to move upwards to stage 2, it needs investment in education and technology, to provide the foundation for developing local innovation capacity. In stage 2, the number of foreign investors rises, and more knowledge-intensive products are produced. This stage offers opportunities for local innovation, through spillover effects. Local firms can form networking ties with foreign investors, including joint ventures.

China’s surge in economic development came at this stage. In stage 3, local firms are maturing to become more service-oriented, able to compete globally. Lenovo of China is an example. Outward MNEs are becoming active internationally. Meanwhile, the country’s investment in education and technology will help it to attract high-value investment, such as R&D activities.

Innovation: can policies really make a difference? (page 447)

The pros:

The cons:

The technology gap (page 450)

Developing countries must build innovative capacity. See this Figure for the different elements of a national innovation system.

Developing countries often look to technology transfer to help them to build innovative capacity, but much depends on their absorptive capacity. Education, infrastructure and the industrial structure in the particular country influence the extent to which local people and firms can benefit from technology transfer and develop their own technological capacity. FDI and technology licensing offer good opportunities for local people to learn new technology and how to manage it. However, these channels can be a mixed blessing.

The risks of over-reliance on FDI include:

In the above situations, FDI provides little benefit to host-country innovation capacity. These effects can be avoided if host-country negotiators reach agreement with foreign investors on issues such as jobs, training and suppliers, to ensure local participation. However, the host country could well fear that doing so will deter the would-be investor.

Innovation strategies adapt to changing markets (page 457)

 

Technology push strategies are associated with cutting-edge new products invented in research-intensive organizations, whereas customer pull strategies are more likely to be of the incremental variety. Incremental innovation can take place in any organization, not just those with sizeable R&D departments.

As this Table shows, the companies which spend heavily on R&D are mainly in automotive engineering, pharmaceuticals and electronics. Their new products are the result of R&D activities. However, these companies are now focusing on changing customer needs. The ‘green’ car is an example (see CS 13.2).

The global companies in consumer products, such as P&G (CS8.1), now target emerging markets, where meeting the particular needs of these consumers is spurring innovation.

In mass-produced consumer goods, innovation is taking place in numerous functional areas, such as marketing and distribution. New ways of working can meet consumer needs better and cost less. Wal-Mart, which is a global retailer, also focuses on innovation in supply chains. This is incremental innovation which reduces costs and improves response times.

The world’s 20 largest companies by R&D spending, 2006

The innovation culture (page 464)

Aspects of corporate culture which foster innovation include openness to new ideas, informality and minimal bureaucracy. Large organizations tend to be more bureaucratic and procedure-driven, making it difficult to cultivate the sort of atmosphere in which creative people can thrive. Managers can attempt to change the corporate culture by reducing bureaucracy and allowing more informal networking to take place. Creative people can be given more scope to pursue their ideas. Often in a large organization, the person with a new idea can find that the daunting prospect of getting it adopted involves so many procedures that it is not worth the trouble.

 

 

Globalization of innovation? (page 467)
 
This question could be used for a seminar debate or an individual assignment.

If this were set as an assignment, the student would be expected to summarize what is meant by globalization. On the ‘yes’ side of the debate, organizations are scanning the globe for the best location for every activity, including R&D. R&D has traditionally been an activity which Western MNEs have kept in their home country, as this is where they would find the most highly skilled researchers. This is now no longer true.

As emerging countries are rising up the development ladder, their research and innovation capabilities are also rising. These capabilities are serving both local MNEs (which are themselves becoming internationalized) and also foreign investors. Western companies also see the advantage of locating R&D near customers (recall the example of Swiss MNEs). Innovation is itself now conceptualized as part of a broader-based strategy than merely R&D, involving the whole organization and supply chain. As supply chains become internationalized, innovatory ideas can emerge at any stage in the process.


 

On the ‘no’ side of the debate, one could argue that national innovation systems are crucial to innovation capacity. Most innovation still takes place in the large MNEs,

which have the largest R&D spending. These companies have benefited from the national conditions in their home countries, which have fostered innovation. The

environment in the country, including the education system and cultural environment, is crucial to nurturing innovation. These remain essentially local factors. It is true that

more countries are now building innovation capacity, but this does not mean that innovation is itself globalized.

 

 

 

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Part B review questions (page 430)

  1. In what ways can government policies help to build innovative capacity, and how do the policy choices differ in relation to different stages of economic development?

Governments can invest in education, beginning with universal primary education, moving towards higher education. As these institutions are being developed, the government can send promising students to be educated, for example, in science and technology, to foreign institutions, on condition that they return home to take up jobs or train others. China has successfully pursued this policy. The government needs also to promote entrepreneurial activity, making it relatively simple and cheap to start a company, and making funding available in the early stages of the start-up. Governments in developing countries, looking to rise up the development ladder, often see FDI as the favoured means, moving from rather low-skilled to higher skilled manufacturing. However, the spillover effects and encouragement of local firms does not necessarily materialize where the absorptive capacity of the local workforce is limited.

The government should also build a legal framework for the recognition and enforcement of IP rights. This will help to attract foreign investors and will also protect local innovators.

  1. Why is the large, research-intensive MNE, such as a pharmaceutical company, finding the global competitive environment increasingly tough?(Read CS12.2 before answering.)

The large, research-intensive MNE is compelled to spend huge sums on R&D, as new products are its main source of competitive advantage. For pharmaceutical companies, the costs must include the costs of long periods of testing and the costs of securing and defending patents. A consequence is that the company is compelled to try and recoup the costs through pricing of its products. In the current climate, however, consumers and health services around the world are exerting downward pressure on prices. In addition, producers of generic medicines (out of patent) are competing against the global brands. These generic competitors, which do not have large R&D budgets, charge much lower prices.

Some aggressively pursue legal actions against patent-holders, hoping to undermine patent protection and make more products available for generic companies to manufacture.

  1. For the large MNE, assess the relative merits of keeping R&D in-house or acquiring new ideas from external sources.

Recall the theory of core competencies from Chapter 7. The large MNE must consider to what extent R&D represents a core competency, and whether acquisition of ideas from external sources would have a detrimental effect on its in-house research.

Merits of keeping R&D in-house:
  • Maintain core competencies

  • Maintain control of IP rights

  • Nurture the research skills to produce winning products in the future

  • Maintain quality control over research processes.

 

Case for using external sources:
  • The company cannot pursue in-house research in depth in all relevant areas.

  • The outside specialist can complement in-house strengths.

  • Buying in can be cheaper. The company may obtain a licence to produce the product or take over the company, which in many cases is an SME.

  • Working with outsiders can help to nurture new ideas.

 

  1. What role is played by SMEs in breakthrough innovations, and how does it differ in differing national environments (give examples from this chapter)?

 

Any company can be innovative, and the small, entrepreneurial company often attracts creative people who come up with breakthrough innovations. Many of these companies are born-globals, set on a global presence from the outset. SMEs with rather more modest aspirations often seek to get their ideas taken up by large companies with greater resources to market them. The large company gains from this relationship, as in the pharmaceutical industry. National environments differ in their encouragement of SMEs. The chapter has featured two countries with high research profiles (Singapore and Switzerland), but both have been faltering in their encouragement of SMEs. In the case of Switzerland, we saw that the biotech SMEs are flourishing in some cantons.

  1. Explain why managing IPR is becoming more multifaceted in the internationalized competitive environment.

Intellectual property rights (IPR) have become quite complex, and are subject to differing national regimes. Every product represents a bundle of rights: the product itself might be subject to patent; the trademark can be registered; media content is copyright. Managing these rights involves the company, not simply the legal department. As product life cycles become shorter, the company might have only a short space of time in which to exploit its new product (in practice, it will be a shorter time than the legal duration of a patent). If the product is successful, there are sure to be competitors on the scene with similar products, raising the possibility of action for infringement of IPR. Ensuring that the company’s products are well protected legally in the relevant markets will deter possible infringing activities. IP infringing activities are huge businesses in themselves, affecting all sectors, but particularly media products, including software (which is copyright). Pursuing infringers is one of the many facets of managing IPR in international markets.

 

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Country focus        12.1: Singapore (page 445)


In what ways has Singapore’s economic development model weakened national innovative capacity? Does a lack of home-grown innovators matter?


First describe Singapore’s development model, which features a strong government role and FDI. Reliance on skilled foreigners has arguably led to
weakened national innovative capacity. Singapore has long prioritized high-quality education, which helped to attract foreign investors. But local staff became accustomed to working for foreign companies, rather than developing their own innovative ideas. A further factor is that the city-state can seem to many local people to have a rather stifling social and political climate, leading many talented people to seek jobs elsewhere in more open environments.

 

How sustainable is Singapore’s combination of a market economy and authoritarian political rule?


This is an interesting issue in general, relevant in a number of emerging economies, not simply Singapore. Singapore has benefited economically from its openness to foreign investors, and its entrenched political establishment has been able to claim credit for continued prosperity. However, rising inequality is now a cause of concern, and could lead to a breakdown in the consensus which has characterized the society. In addition, the preferential treatment accorded foreign businesses over local ones has led to a rise in political dissent, surfacing on the internet.


It is arguable that the paternalistic state, which has been responsible for Singapore’s economic development, is now seen more negatively, as a constraint on society. Any economic downturn, as is now engulfing states globally, can lead to a questioning of the government’s policies. The general issue is whether the growth of economic freedom logically leads to calls for greater political freedom. Often, calls for democracy come from the more educated and outward-looking sections of society. However, dissent can also grow among numerous social groups, including, for example, young people who find it hard to get jobs. If prosperity is not evenly spread in the society, this adds to the pressure on authoritarian governments.

 


What recommendations would you make to the Singapore government to maintain global competitiveness?

 

 

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Strategic cross-roads  

12.1: Martek Marine rides the waves of innovation (page 439)

 

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What are the key elements of Martek’s approach to innovation, and in what ways is its innovation strategy linked to entrepreneurship?


Martek Marine operates in an internationally regulated industry, which is safety and other equipment for the shipping industry. In safety and environmental
monitoring, regulations are constantly changing the standards, and new products are constantly needed. The company is highly attuned to the changes in
international conventions (instruments of international law) which affect the industry, aiming to have products available which anticipate future changes. This
strategy stems from the founders’ entrepreneurial approach to the business. As a start-up, they linked technological expertise with marketing strategy designed to suit customers’ needs.
 

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What are the core competencies of Martek, and what are its sources of competitive advantage?

Students should first recall these theories from Chapter 7. Martek’s core competencies would be their technological expertise in their specialist area, including design and operational know-how. Drawing on the resource-based view of the firm, this company has physical resources (its plant and machinery); human resources (its skills and expertise) and organizational resources (its corporate culture and networks of relations). Its CSR policy and close links with customers and other stakeholders are also sources of competitive advantage.

 

 

 

 

BusAd 170
Chapter Review:
Chapter 1 Chapter   2 Chapter   3 Chapter   4 Chapter   5 Chapter   6 Chapter   7 Chapter 8
Chapter 9 Chapter 10 Chapter 11 Chapter 12 Chapter 13 Chapter 14 Chapter 15  

 

Updated on 05/05/2015