to Poorna's Pages at the Glendale Community College

Updated on 05/05/2015

BusAd 170: Introduction to International Business

Home   My Book  My Physical Geology Pages  My Oceanography-115 class    My Environmental Geology Pages 

My BusAd classes: BusAd-101 (Intro to Business),  BusAd-170 (Intro to International Business),  BusAd-178 (Intro to International Finance) 

International Business: Challenges in a Changing World

Key Concepts (Pause-to-Reflect) and Chapter-end Review (Part B) Questions
with your questions
Based on the publisher's lecture-notes

Class Textbook

International Business

by

bullet Chapter 1: Business enterprise in the international environment
bullet Chapter 2: Perspectives on globalization (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 3: The economic environment (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 4: The cultural environment (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 5: The political and legal environment (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 6: International trade and regional integration (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 7: Strategy and organization (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 8: Marketing (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 9: Human resource management (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 10: Supply chains (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 11: Finance and accounting (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 12: Innovation and strategy (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 13: Ecological challenges for business and society (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 14: Corporate social responsibility (Pause-to-Reflect, Part B Review Questions)
bullet Chapter 15: Global governance (Pause-to-Reflect, Part B Review Questions)
Chapter 7:
bullet

Get Poorna's Chapter PPT file

bullet

Get Poorna's Chapter PDF page

Get the publisher's multiple-choice test

Strategy
bullet

Country focus

bullet

Strategic cross-roads

and Organizations
bullet

Pause-to-Reflect
(Key Concepts)

 
 

Attractions of developing countries (page 247)

Assume that you are a manufacturer of consumer products such as mobile phones. Choose a developing country and assess its attractiveness as

  • a potential market for your products

  • a potential location for manufacturing your products.

 

Whatever the country, the following points need to be covered.

Potential market for your products

  • Is there a growing middle class and increasing demand for consumer products?

  • What competitors are in the country already, serving the local market? Are these local or global?

  • What hurdles are there at regulatory level for the entry of new products?

 

 

  • Are perceptions of foreign-branded goods likely to be favorable, or is there potential negative perception of foreign-branded products?

Potential location for manufacturing your products

  • Are there sufficient skilled workers available for work in manufacturing?

  • Are transport and port facilities adequate for your purposes?

  • Is economic development being managed effectively, bringing a general rise in well-being in the country?

  • Is there political stability in the country? This need not imply that it is a democratic state, but if there is an authoritarian government, is it one you feel comfortable working with?

  • Is there an independent legal system and rule of law, including the protection of intellectual property rights?

 

Porter and globalization
(page 249)

Critically assess Porter's view of global competitive advantage in terms of center-subsidiary relations. Do you agree with Porter's recommendations for global corporate strategy, and why?

First, summarize how Porter views competitive strategy globally. The MNE must choose the best location for each aspect of its operations, depending on the attributes of each country. Is he acknowledging the importance of comparative advantage of differing countries? Porter takes the view that the parent company determines global strategy, and that subsidiaries in foreign locations exist to serve the parent company’s goals, which include a fostering of the company’s national identity.

Many would probably disagree with this view of parent-subsidiary relations, arguing that this is not the best way to design a global corporate strategy. Possible reasons are:

  • Operations in a number of countries are bound to be different in each, as each has its own cultural environment. The parent company would be advised to accommodate and work within the local culture, rather than impose its own culture, which might be resented by local people.

  • The view of foreign subsidiaries looks rather dated, as local subsidiaries are now more likely to be managed by local people, rather than those sent from the parent company. Their knowledge and skills in operating in the local environment equip them to play a positive role in strategy formation, which can ultimately aid the MNE parent’s executives.
     

Management implications of strategic approaches (page 252)

 

Assess the differing approaches of Porter's five forces model and the resource-based models of competitive advantage in terms of their management implications and organizational culture?

 

Core competencies represent an organization's collective skill and learning in its specialist areas. Competency and/or the resource-based models of competitive advantage

  • view the firm as a portfolio of competencies, and

  • focus on competencies versus products.

 

According to this model, competencies…

  • can be applied to a variety of products,
  • yield benefits to the end product which reaches the consumer
  • are difficult for competitors to imitate

The strategic implications are:

  • clear goals needed to sustain leadership

  • outsourcing and alliance strategies downplayed

 

Porter’s model envisages dominance of the parent company, both organizationally and culturally. Managers rely on a strong corporate culture as a source of unity, binding the parent with subsidiaries in different countries. Local managers carry out instructions of the head office. The resource-based models view the parent company’s role more as one of co-ordination. For Prahalad and Hamel, technologies and skills exist across the company, in different locations and business units. Management’s role is to coordinate them, building the company’s competencies. They stress the crucial role of central management in maintaining the core competencies.

It is probable, but not necessary, that you will agree with these criticisms, but the theory is still highly influential and, with modifications, is useful for cross-country comparisons.

 

An ideal model?
(page 257)


Assess the advantages of the global organization described by Bartlett and Ghoshal. Which model is best-suited to the following MNEs, assuming each has a presence in Europe, the Americas and Asia:

  • an oil company

  • a hypermarket retailer

  • a television manufacturer

  • a brewer?

Assess the advantages of the global organization compared to the transnational organization described by Bartlett and Ghoshal.

The Bartlett and Ghoshal typology highlights differences in multi-divisional structures according to whether the :

  • strategy is: 
    local
    « global

  • organization is:
    decentralized 
    « centralized

The advantages of the global organization rest with its centralized organization and control. This type of company is not as vulnerable as decentralized companies to risks in extended supply chains made up of different organizations, as it is in a stronger position to control quality at each stage of production. It is particularly suitable for mass-produced products with few local variations.
 

Which model is best suited to specific MNEs?
 

Each of these MNEs is assumed to have a presence in Europe, the Americas and Asia. There is probably no one best model for each of these businesses. Much depends on cultural factors of the national environment of the firm, and its historical background.

However, some recommendations can be made:

  • An oil company – This company is likely to adopt the global model. Integration of operations is needed, as is a global strategy. However, it should be noted that oil companies operate in some difficult environments, such as unstable developing countries, where managers must adapt to local ways of doing things. Shell (featured in CS5.2) streamlined its cumbersome organization in order to become more competitive. It has also adapted to working in the difficult conditions in Nigeria.

  • A hypermarket retailer – The multinational model would probably be most appropriate. This is a sector where local factors are important, and decentralized organizations can respond to local needs and tastes. Distribution, which is crucial in this sector, is typically handled by national distribution networks, with which the retailer must work. It is notable that Wal-Mart, which is closer to the global model, has suffered setbacks in its internationalization from its strong American base.

  • A television manufacturer – This company is likely to manufacture a range of consumer products in addition to televisions. The transnational model is probably the best model. This company is in a highly competitive sector, where the location of production is crucial: companies seek proximity to large markets, scale economies and cost reductions. Global strategy is needed, but units bear considerable responsibility for management of operations.

  • A brewer – Much consolidation has occurred in the brewing industry. A few large companies, such as AmBev, have grown by acquiring smaller brewers. The international model or multinational model would be appropriate. The international model is similar to a coordinated federation, with control from the centre, but latitude for independent subsidiaries. The multinational model is more decentralized, with more local autonomy and less direction from the centre. Brewing is traditionally localized as a business, emphasizing local brands and tastes. Although now dominated by global companies, local markets remain important.

 

The flexible giant?
(Page 262)

The large MNE with dozens
of subsidiaries spanning all continents enjoys the advan-tage of size, but its tendency towards bureaucracy and formal management may be drawbacks to competitiveness. How can it use inter-organizational networks to counterbalance these tendencies?

Inter-organizational networks can operate informally, cutting through the procedural hurdles which are common in the large organization. Interactions with other firms are central to managing supply-chain links. The concept of the value chain has transformed international production. The MNE becomes a co-ordinating organization, dealing with firms in all stages of the supply chain. These links offer flexibility. As they typically involve subcontractors, their services may be designed for specific purposes and limited in time. The SME can play a role in networks, offering specific specialist inputs which the large MNE may lack. The networking approach is therefore flexible and adaptive. However, the co-ordinating MNE must be vigilant to maintain core competencies in-house.

Inter-organizational networks

  • Formal and informal ties across
    organizations – consonant with network organizations and decentralized decision-making

  • Concept of the value chain – value
    created at each stage in the production
    process.

    • May be producer driven or buyer driven

  • The cluster – group of organizations which benefit through co-operation in a particular sphere of activity.

    • Can include manufacturing, services, R&D, enjoying complementarities.

    • The transborder cluster – benefits can be gained even when participants are dispersed geographically

Click here to learn how De Beers control the world diamond market.

Pop loses its fizz
(page 271)

Pop, a large MNE which manufactures soft drinks and snacks, has found that its brands are being outsold by rivals, including local brands, in many markets. It has always been a highly centralized company, its product divisions designed for global markets. Advise Pop's senior management on what changes you would recommend in its strategy and organization, and how they should implement them.

 

Strategy recommendations

  • Examine Pop’s portfolio of brands and products critically. Which are the most successful in which markets? Concentrate on the most successful and sell off the rest.

  • Examine the company’s markets. Which are growing and which are stagnating? Emerging markets are now the fastest growing, but they differ from country to country. In each, local competitors will have established brands. Pop therefore needs to target countries where its products and brands have the greatest potential. Targeting individual markets implies adapting to local preferences and designing marketing strategy accordingly.

  • Pop should evaluate its position in respect to healthier alternatives to both its drinks and snacks, as these are growing segments in all markets. Healthier snacks, with less salt and fat, is a differentiation strategy which has potential and offers consumers added value.

Organization recommendations

  • The global product divisions are proving inflexible and unable to adapt to changing markets. The company should consider regional divisions, with managers who can maximize the potential of the products and brands in specific markets.

  • The company should probably decentralize decision-making processes, to enable it to adapt to local differences. The head office would maintain a co-ordinating role, but responsibilities would be more shared than top-down.

How to go about implementing these changes?

These changes involve restructuring and changes in roles and responsibilities. Such radical changes need to be managed from the formal point of view, but they must be carried out with co-operation of staff. This company has become accustomed to highly centralized decision-making, and it will take time for staff to adjust to decentralized responsibilities. Importantly, internal communication needs to be more open, and communication with customers and other stakeholders also needs to be improved. The centralized company tends to be inward focused, which is partly why Pop has lost touch with markets.

 

 

 

bullet

Part B review questions (page 271)

  1. Why have acquisitions been gaining over greenfield investments in popularity as an entry mode? Assess the role of the national environment in choosing the mode of entry, giving examples.

    Acquisitions have become popular because:

The national environment influences entry mode in many ways (see Figure 7.2).The following can be highlighted:

 

  1. Critically assess the validity of Porter’s five forces model, highlighting aspects which have attracted criticism. How could the model be improved upon?

    First, explain the elements of the model. This model is designed to assess the competitive environment in particular industries, encompassing producers, consumers and products. Using this model, the company contemplating its strategy will form a picture of how difficult it will be to enter a market, which groups have the greatest influence, and which substitute products will pose competitive threats. The company can then formulate strategy to deal with these three forces.

    A shortcoming of the model is its focus on external environmental factors. It also takes a rather static approach, assuming that the characteristics of an industry are enduring, although industries change over time. It takes little account of the role of innovation to ‘shake up’ an industry, altering the competitive landscape.

    Porter suggests that competitive strategy should have both offensive and defensive aspects, identifying three generic strategies. In particular, he notes that cost leadership is a good defense to all five competitive forces. In fact, the firm focusing exclusively on low costs is vulnerable in the modern environment, as lower-cost producers are constantly entering the market, creating a ‘race to the bottom’. Companies now tend to take a broader view of strategy, and a sharper focus on the consumer, offering a multi-pronged approach. This would include elements of cost leadership, added value and customization, but they are likely to be blended, rather than viewed in isolation.

     

  1. MNEs from developing countries are increasing their international presence. What are their sources of competitive advantage, and what are their weaknesses in comparison with established companies from developed countries? Give examples.

    MNEs from development countries potentially have the following sources of competitive advantage:

    • They are entrepreneurial and able to take decisions quickly. This is often because they are run by a charismatic owner/founder with global ambitions. An example is Lakshmi Mittal’s businesses.

    • The national environment of the MNE’s home country can be advantageous in its global ambitions. It is likely to be one where labour is relatively cheap and the national institutional environment is relatively weak. The MNE in this environment learns how to cope where legal and regulatory frameworks are weak, and is thus well experienced when it embarks on international expansion in similar countries. Recall the Lenovo (CS1.2), which benefited from its experience in the low-cost environment in China, before taking over IBM’s PC unit.

    • MNEs from developing countries are often from cultural environments where personal relations are paramount in business, whereas MNEs from Western countries are more accustomed to legal, arm’s-length relations. In most of the world’s newer markets, these emerging MNEs find that their approach is more in keeping with the ways in which local businesses operate.

     

    Weaknesses of MNEs from developing countries:

     

    • Many have limited international experience among executives.

    • Expertise in production and quality management is limited.

    • These companies are still developing the management skills in which developed-country competitors have depth of experience.

    • Corporate governance systems tend to be weak and lacking in transparency.

     

     

  1. Discuss the advantages and disadvantages of the network organization in international business. To what extent is it fair to describe it as attractive in theory, especially for its flexibility, but difficult to apply effectively in practice?


    First, recall the definition of the network organization. Its advantages include:

One would probably agree with the proposition that the network organization is an attractive theory in terms of flexibility, but difficult to apply effectively in practice. Applying these principles in practice requires having staff with the skills and outlook to realize the potential benefits. This implies cross-cultural communication skills, leadership skills and an understanding of all aspects of the organization’s activities, not just a particular department. This is a tall order!
 

  1. Distinguish between the ‘particularistic’, the ‘collaborative’, and the ‘arm’s-length’ national environments. What types of firm are associated with each, and how are their foreign entry strategies likely to reflect their cultures?

Foreign entry strategies reflect both the company’s own history and the national culture of its home environment. Some generalizations can be suggested, based on Whitley’s theory:

 

 

bullet

Country focus             Poland (page 245)

What are the reasons behind the success of Poland’s emerging MNEs since 1990?

First, highlight the significance of Poland as a transition economy, including liberalization, privatization and democracy. The changes have encouraged business, including FDI. The reasons behind the success of Poland’s MNEs since 1990:

What tensions exist in the Polish social and political environment?

Some which are highlighted in the case study:

Asses the attractiveness of Poland as a destination for FDI.

Poland is an attractive destination for FDI despite significant drawbacks. The drawbacks include bureaucracy and red tape. Poor infrastructure is also a problem. Poland is a large country, and poor road and rail transport are obstacles for investors. These drawbacks add to the costs of investing in Poland, but if the attractions are overwhelming, they can compensate for the frustration with procedures and infrastructure.

Poland’s attractiveness stems from a number of features:

Assessing the overall picture, the potential investor would probably agree that the advantages outweigh the drawbacks. But the advantages depend partly on how future developments shape up, and how competitive the location is in terms of costs for the potential investor. Reducing bureaucratic red tape is urgent, as delays and administrative costs reduce Poland’s attractiveness.

 

bullet

Strategic cross-roads       Weg Electric (page 250)

Describe and assess Weg’s international strategy in terms of competitive advantage.

Weg Electric is competing in an industry, electric motors, in which there are large, well-established global companies. As a Brazilian company, it is an emerging MNE. Its main source of competitive advantage is in its focus on customized products to suit customers’ needs. Also, it is able to respond quickly to customers because it carries out most of its own operations, including producing components. This strategy is one of differentiation, offering a product and service which engenders customer loyalty, making it less vulnerable to competition. Nonetheless, Weg has internationalized, not so much to reduce costs as to be near to customers.

Which of Weg’s firm-based resources are most advantageous, and why?

Its strength in R&D and training is possibly its most important firm-based resource, because they feed directly into innovation and product development. The company has not relied on outsourcing, and therefore has greater control over manufacturing and sourcing than rival companies, which are often caught up in disputes arising in managing these relationships. Weg’s sense of self-reliance, part of its German cultural heritage, is a firm-based resource and source of competitive advantage.


 

 

 

BusAd 170
Chapter Review:
Chapter 1 Chapter   2 Chapter   3 Chapter   4 Chapter   5 Chapter   6 Chapter   7 Chapter 8
Chapter 9 Chapter 10 Chapter 11 Chapter 12 Chapter 13 Chapter 14 Chapter 15  

 

Updated on 05/05/2015