Page 237 - 2019-20 GCC Catalog

234 Certificates

INTRODUCTION TO HOSPITALITY AND TOURISM MEDICAL OFFICE
This certifi cate prepares students for entry-level positions in DENTAL FRONT OFFICE CLERK
the hospitality and tourism industry as part of a career lad- This program prepares students for front office work in
der. Students will gain a foundational understanding of the a dentist’s office. Students learn medical terminology,
multiple facets of the industry through case studies and live billing, transcription, and customer service. Students
demonstrations. Students will explore the entry-level and learn to utilize PractiSoft dental software to bill provid-
promotional opportunities available in restaurants, hotels, ers and manage a small dental practice.
beverage operations, casinos, theme venues, entertainment
centers, cruise lines, and other hospitality and tourism busi- REQUIRED COURSES: OBT 11, 34, 35, 40, 50, 62, 70, 80, 100.
nesses. Students will complete a fi nal project using a word MEDICAL FRONT OFFICE
processor and demonstrate understanding of customer ser- This program prepares students for front offi ce work in a doc-
vice. This program also serves as a fi rst step in preparing stu- tor’s offi ce or medical facility. Students learn medical termi-
dents for entry into the credit hospitality program at Glen- nology, billing, transcription, and customer service. Students
dale Community College.
learn to utilize MediSoft to maintain accounts and manage a
REQUIRED COURSES: OBT 35, 40, 50, 65, 66, and 70. medical practice.
Complete two of the following courses: OBT 11, 31, 55, 80, and REQUIRED COURSES OBT 11, 34, 35, 40, 50, 61, 70, 80, and 100.
140.
HSE PREPARATION CERTIFICATE
This program prepares students to take and pass the HSE
test, an equivalency to the high school diploma. Students will
attain knowledge, skills, and abilities necessary to pass high
school courses, and obtain a high school diploma.
REQUIRED COURSES: ABSE 10, 20, 50, 60 (or 61).

2019–2020 C A T ALOG • G LEND ALE C OMMUNITY C OLLEGE