Page 247 - 2019-20 GCC Catalog

244 OFFICE BUSINESS TECHNOLOGY Noncredit Continuing Education

40 62 90
21ST. CENTURY EMPLOYMENT DENTAL FRONT OFFICE MICROSOFT EXCEL
STRATEGIES 0 Units 0 Units
0 Units OBT 62 provides the participant with a OBT 90 provides students with a basic intro-
OBT 40 prepares students for success in gain- comprehensive understanding of dental duction to spreadsheet software using Micro-
ing employment. Topics to be covered include front offi ce duties. Emphasis will be on soft Offi ce Excel. This is a beginning level
resume development, cover letters, inter- mastering dental terminology, handling course that teaches the student how to create
viewing techniques, job search strategies, problem situations involving patients either a worksheet, use formulas and functions,
employment applications, and job retention. over the telephone or in person, learning insert charts, and more. Lecture/Demonstra-
Lecture/Demonstration 96 hours. Recom- basic billing and transcription techniques tion 48 hours. Recommended preparation:
mended preparation: ESL 40 or equivalent. and dental software. Lecture/Demonstration ESL 30 and OBT 70 or equivalent.
70 hours/Laboratory 30 hours. Note: Student
50 should be able to keyboard at a minimum 91
CUSTOMER SERVICE SKILLS rate of 20 wpm and perform alpha/numeric MICROSOFT ADVANCED EXCEL
0 Units 0 Units
fi ling. Recommended preparation: ESL 30.
OBT 50 teaches practical techniques to over- OBT 91 introduces spreadsheet software
come the number one complaint of employ- 63 using Microsoft Offi ce Excel. This is an
ers: poor customer service skills. Emphasis MEDICAL CLINICAL ASSISTING intermediate level course that teaches the
is on problem solving techniques, handling 0 Units student advanced formatting techniques, use
complaints over the phone or in person, the OBT 63 provides the student with a compre- of templates and workspace, and advanced
importance of verbal and non-verbal commu- hensive understanding and mastery of functions. Lecture/Demonstration 48 hours.
nication, and appropriate business etiquette. clinical back offi ce procedures. Students Recommended preparation: ESL 30 and
Lecture/Demonstration 32 hours. Recom- gain the skills needed to hold a variety of OBT 90.
mended preparation: ESL 30 or equivalent roles in a medical practice setting, includ- 95
ing checking blood pressure, injections, and
55 drawing blood. Lecture/Demonstration 0 QUICKBOOKS AUTOMATED
OFFICE EQUIPMENT hours/Laboratory 264 hours. Recommended ACCOUNTING
0 Units 0 Units
Preparation: OBT 61, ABSE 20, and ESL 30.
OBT 55 prepares students for offi ce tasks that OBT 95 is an automated accounting program
require the use of offi ce equipment. Students 70 using QuickBooks software. This is an intro-
who have successfully completed the neces- INTRODUCTION TO COMPUTERS ductory course that teaches students to input
sary competencies will be assigned in-house 0 Units basic business information and transactions,
job shadowing where they will interact with OBT 70 provides an introduction to computer such as entering customers/vendors and
co-workers and ‘learn-by-doing’ in a real- concepts for students with no previous expo- chart of accounts, as well as writing checks,
world setting under the direct supervision sure to computing. The course focuses on the entering/paying bills and making deposits.
of an instructor. Lecture/Demonstration 32 microcomputer (PC). Lecture/ Demonstra- Lecture/Demonstration 28 hours. Recom-
hours. Prerequisite: None. tion 16 hours. Recommended preparation: mended preparation: ESL 40.
ESL 30.
61 97
MEDICAL FRONT OFFICE 71 SAGE 50 AUTOMATED ACCOUNTING
0 Units COMPUTER BASICS/ESL 0 Units
OBT 61 provides the participant with a LEARNERS OBT 97 is an automated accounting program
comprehensive understanding of medical 0 Units using Sage 50 accounting software. This is an
front offi ce duties. Emphasis will be on OBT 71 is a computer literacy course espe- introductory course that teaches students to
mastering medical terminology, handling cially created for ESL students. The course input basic business information and trans-
problem situations involving patients either will familiarize students with computer actions, such as entering customers/vendors
over the telephone or in person, learning vocabulary and will cover an introduction and chart of accounts, as well as writing
basic billing and transcription techniques to keyboarding and educational software checks, entering/paying bills and making
and medical software. Lecture/Demon- programs, using the Internet, e-mail, and deposits. Lecture/Demonstration 28 hours.
stration 100 hours/Laboratory 200 hours. word processing applications. Students Recommended preparation: ESL 40.
Note: Student should be able to keyboard should become more confi dent in using a 100
at a minimum rate of 20 wpm and perform computer so they can continue their educa- BEGINNING MICROSOFT WORD
alpha/numeric fi ling. Recommended prepa- tion in basic computer business classes and 0 Units
ration: ESL 30. improve their independent computing skills.
Lecture 64 hours. Prerequisite: None. OBT 100 is a basic introduction to word-
processing using Microsoft Word. This is a
80 beginning level course that teaches students
WINDOWS how to create, edit, print, and store simple
0 Units documents. The course also includes format-
OBT 80 provides students with a basic intro- ting, search and replace, creating columns,
duction to the Windows environment. Topics and headers/footers. Lecture/Demonstration
covered include managing the desktop, the 48 hours. Recommended preparation: ESL
mouse, managing fi les (creating folders, 30, typing speed of 25 wpm, and OBT 70 or
deleting, moving, and copying fi les, etc.), equivalent.
and learning system information. Lecture/
Demonstration 16 hours. Recommended
preparation: ESL 30.

2019–2020 C A T ALOG • G LEND ALE C OMMUNITY C OLLEGE