Page 51 - 2019-20 GCC Catalog

48 2019-2020 Catalog—GLENDALE COMMUNITY COLLEGE

Vice President, Administrative Services or designee; Col- and accrediting standards. ACCJC is the agency that
lege Administrators: Superintendent/President or designee. accredits the academic programs of the California
The senior administrator shall meet with student and GCC Community Colleges.
employee either jointly or separately to attempt to settle Grade Appeals
grievance through mediation, negotiated agreement, or This procedure provides a means of resolving a student’s
another mutually acceptable resolution. The fi nal outcome dispute of an academic decision (such as temporary removal
or resolution will be communicated to the involved parties from a lab or classroom setting) or the assigned fi nal grade
within ten instructional days after the conclusion of the for a course. A student has the right initially to an informal
hearing process. review and explanation of his or her grade by the instructor
Most complaints, grievances or disciplinary matters can be who in turn is obligated to provide such a review. However,
resolved at the campus level. This is the quickest and most a student may only appeal a grade or academic decision if
successful way of resolving issues involving a California he or she is prepared to carry the burden of proving one
community college. Issues that are not resolved at the or more of the following conditions as specifi ed by law: a
campus level may be presented to: mistake in the assignment of the grade or in the process of
• The CCC Chancellor’s Offi ce if your complaint does not its recording, fraud, bad faith, or incompetence.
concern CCC’s compliance with academic program A student shall initiate the process by fi ling a grade appeal
quality and accrediting standards. Complete the web with the instructor within the next regular semester (as
form at http://californiacommunitycolleges.cccco.edu/ specifi ed in the applicable class schedule) following the
ComplaintsForm.aspx. award of the original grade. The student is expected to
• The Chancellor’s Offi ce website at http://extranet.cccco. make a reasonable eff ort to resolve the matter on an infor-
edu/Divisions/Legal/Discrimination.aspx if your com- mal basis with the instructor. If the student and instructor
plaint involves unlawful discrimination. cannot settle the grade appeal, the student may request a
• The Accrediting Commission for Community and Junior meeting with the appropriate division chairperson. The
Colleges (ACCJC) at http://www.accjc.org/complaint- division chairperson will then meet with the student and
process if your complaint is associated with the insti- the instructor either jointly or separately to attempt to work
tution’s compliance with academic program quality out the grievance.

Subjectȱȱ Stepȱ1ȱ Stepȱ2ȱ Stepȱ3ȱ Stepȱ4ȱ Stepȱ5ȱ
ViceȱPresidentȱofȱ
AcademicȱHonestyȱȱ Instructorȱ DivisionȱChairȱȱ DeanȱofȱInstructionȱ JudicialȱBoardȱ
InstructionalȱServicesȱ
ProgramȱManager,ȱCenterȱforȱStudentsȱwithȱ ViceȱPresidentȱofȱȱ ȱ
AccessibilityȱMattersȱ
Disabilitiesȱ StudentȱServicesȱ
Admissionȱandȱ ViceȱPresidentȱofȱȱ ȱ
DirectorȱofȱAdmissionȱandȱRecordsȱ
Registrationȱ StudentȱServicesȱ
Instructor/ȱ DivisionȱChair/ȱ Deanȱofȱȱ
StudentȱMisconductȱȱ JudicialȱBoardȱ
StaffȱMemberȱ Supervisorȱ StudentȱAffairsȱ
Discriminationȱorȱ
AssociateȱViceȱPresident,ȱHumanȱResourcesȱ ȱ
Harassmentȱ
SexualȱMisconductȱ ViceȱPresidentȱofȱStudentȱServicesȱ ȱ

FinancialȱAidȱ AssistantȱDirectorȱofȱStudentȱFinancialȱAidȱ ViceȱPresidentȱofȱStudentȱServicesȱ ȱ
ViceȱPresidentȱofȱ
GradeȱAppealsȱ Instructorȱ DivisionȱChairȱ DeanȱofȱInstructionȱ JudicialȱBoardȱ
InstructionalȱServicesȱ
NonȬGradeȱ Instructor/ȱ DivisionȱChair/ȱ Appropriateȱȱ
ȱȱ
Grievancesȱ StaffȱMemberȱ Supervisorȱ ViceȱPresidentȱ
StudentȱSuccessȱandȱ ViceȱPresidentȱofȱȱ
DeanȱofȱStudentȱServicesȱ ȱ
SupportȱProgramsȱ StudentȱServicesȱ
ViceȱPresidentȱofȱȱ
Residencyȱ DirectorȱofȱAdmissionȱandȱRecordsȱ ȱ
StudentȱServicesȱ
CollegeȱPoliceȱȱ
CollegeȱPoliceȱDepartmentȱ ChiefȱofȱPoliceȱ Superintendent/Presidentȱ ȱ
andȱParkingȱ

2019–2020 C A T ALOG • G LEND ALE C OMMUNITY C OLLEGE