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236     Office Business Technology                                     Noncredit Continuing Education




        141                                 14                                  33
        ANCIENT CIVILIZATIONS OF THE        KEYBOARDING FOR HIGH SCHOOL         BUSINESS LETTER WRITING
        WORLD                               CREDIT                              0 Units
        0 Units                             0 Units                             OBT 33 covers common practices of business
        LLS 141 explores the history, archaeology   OBT 14 is an individualized class that covers   letter writing including: key diff erences
        and infl uence of civilizations in the ancient   keyboarding by touch through the produc-  between business letters and memos and
        world. Each session explores a diff erent   tion of business documents. All students   practical advice on formatting, tone, and
        civilization. This course is designed for the   work on computers and learn MS Word as   language. Additionally, students will be
        older adult who wants to recharge their inter-  they advance. Extensive accuracy and speed   introduced to the fi ve step writing process
        est in and sharpen their awareness of how   development is off ered. Lecture 100 hours.   and English essentials of proper business
        ancient civilizations laid the groundwork for   Note: Students may enter at anytime during   correspondence. Lecture/Demonstration 32
        our contemporary world. Lecture 32 hours.   the fi rst half of the semester; the course is self-  hours. Prerequisite: None.
        Note: Each session will focus on a diff erent   paced. Successful completion of this course is   34
        civilization. Prerequisite: None.   worth 5 high school credits. Recommended   FILING FUNDAMENTALS
                                            Preparation: ESL 30 or equivalent.
              OFFICE BUSINESS               21                                  0 Units
                TECHNOLOGY                  BUSINESS MATH AND                   OBT 34 covers the use of indexing rules for
                                                                                fi ling alphabetically, numerically, geographi-
                                            CALCULATORS
        11                                                                      cally and by subject. Classroom exercises,
        BEGINNING KEYBOARDING               0 Units                             practical activities, handouts, and quizzes
        0 Units                             OBT 21 increases students’ basic math   are designed to prepare students for work-
                                            skills. The course includes instruction in   ing with offi  ce fi les and employment tests.
        OBT 11 is an individualized class wherein
        students learn keyboarding by touch, or   basic arithmetic, calculators by touch, speed   Lecture/Demonstration 40 hours.  Recom-
        how to type on a computer without looking   development on calculators, and calculator   mended Preparation: ESL 30 or equivalent .
        at the keyboard. Students use computers to   functions. Lecture/Demonstration 160 hours.   35
        develop their skills. Extensive accuracy and   Note: Students may enter at any time, and   ON-THE-JOB COMMUNICATION
        speed development is off ered. Lecture 50   the curriculum is individualized. The course   0 Units
        hours. Note: Students may enter at any time   is self-paced. Students may complete one or   OBT 35 emphasizes workplace interaction
        throughout the semester; the curriculum   more sections. Prerequisite: None.   and avoiding barriers to communication
        is individualized. The course is self-paced.   22                       as well as understanding and adapting to a
        Recommended Preparation: ESL 30 or   BEGINNING ACCOUNT CLERK            variety of personal communication styles.
        equivalent.                         0 Units                             Included are communication strategies
        12                                  OBT 22 students study full cycle accounting,   for getting along with coworkers, supervi-
        INTERMEDIATE KEYBOARDING            fi nancial statements, payroll, and accounts   sors, and clients. Other topics covered are
        0 Units                             receivable and payable in both manual and   overcoming negative behaviors in teams/
                                            computerized formats. Lecture 140 hours.   groups, decision making, and problem solv-
        OBT 12 is an individualized class that
        provides additional practice in keyboarding   Note: Students may enter at any time; the   ing. Oral skills are stressed through practical
        by touch through the production of business   curriculum is individualized. The course   application of telephone techniques. Lecture/
        documents. All students work on comput-  is self-paced.  Recommended Preparation:   Demonstration 32 hours. Prerequisite: None.
        ers and learn MS Word as they advance.   None.                          40
        Extensive accuracy and speed development   23                           21ST. CENTURY EMPLOYMENT
        is off ered. Lecture 150 hours. Note: Students   ADVANCED ACCOUNT CLERK  STRATEGIES
        may enter at any time throughout the semes-  0 Units                    0 Units
        ter; the curriculum is individualized. The   OBT 23 students study advanced accounting,   OBT 40 prepares students for success in gain-
        course is self-paced. Recommended Prepara-  fi nancial statements, uncollectibles, notes   ing employment. Topics to be covered include
        tion: OBT 11 or equivalent.         payable and receivable, accruals, inven-  resume development, cover letters, inter-
        13                                  tory, and advanced accounts receivable and   viewing techniques, job search strategies,
        ADVANCED KEYBOARDING                payable in both manual and computerized   employment applications, and job retention.
        0 Units                             formats. Lecture 160 hours. Note: Students   Lecture/Demonstration 96 hours.  Recom-
                                            may enter at any time; the curriculum is indi-  mended Preparation: ESL 40 or equivalent.
        OBT 13 is an individualized class that applies
        keyboarding and MS Word skills to busi-  vidualized. The course is self-paced. Recom-  50
        ness documents through the application of   mended Preparation: OBT 22 or equivalent.   CUSTOMER SERVICE SKILLS
        advanced features in a variety of specialized   31                      0 Units
        situations. All students work on computers   BUSINESS WRITING: EMAIL    OBT 50 teaches practical techniques to over-
        and learn Advanced MS Word functions   0 Units                          come the number one complaint of employ-
        as they progress. Extensive accuracy and   OBT 31 Business Writing: Email discusses   ers: poor customer service skills. Emphasis
        speed development is off ered. Lecture 100   various terms, actions, structure, and   is on problem solving techniques, handling
        hours. Note: Students may enter at any time   features that are commonly used when   complaints over the phone or in person, the
        throughout the semester; the curriculum   working with email in a business setting.   importance of verbal and non-verbal commu-
        is individualized. The course is self-paced.   The course covers professional email writing   nication, and appropriate business etiquette.
        Recommended Preparation: OBT 12 or   practices, readability, etiquette, plus threats   Lecture/Demonstration 32 hours.  Recom-
        equivalent.                         and protection. Lecture/Demonstration 24   mended Preparation: ESL 30 or equivalent.
                                            hours. Recommended Preparation: ESL 30
                                            or equivalent.

        2018–2019 C A T ALOG  • G LEND ALE                                 C OMMUNITY             C OLLEGE
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