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236 Office Business Technology Noncredit Continuing Education
141 14 33
ANCIENT CIVILIZATIONS OF THE KEYBOARDING FOR HIGH SCHOOL BUSINESS LETTER WRITING
WORLD CREDIT 0 Units
0 Units 0 Units OBT 33 covers common practices of business
LLS 141 explores the history, archaeology OBT 14 is an individualized class that covers letter writing including: key diff erences
and infl uence of civilizations in the ancient keyboarding by touch through the produc- between business letters and memos and
world. Each session explores a diff erent tion of business documents. All students practical advice on formatting, tone, and
civilization. This course is designed for the work on computers and learn MS Word as language. Additionally, students will be
older adult who wants to recharge their inter- they advance. Extensive accuracy and speed introduced to the fi ve step writing process
est in and sharpen their awareness of how development is off ered. Lecture 100 hours. and English essentials of proper business
ancient civilizations laid the groundwork for Note: Students may enter at anytime during correspondence. Lecture/Demonstration 32
our contemporary world. Lecture 32 hours. the fi rst half of the semester; the course is self- hours. Prerequisite: None.
Note: Each session will focus on a diff erent paced. Successful completion of this course is 34
civilization. Prerequisite: None. worth 5 high school credits. Recommended FILING FUNDAMENTALS
Preparation: ESL 30 or equivalent.
OFFICE BUSINESS 21 0 Units
TECHNOLOGY BUSINESS MATH AND OBT 34 covers the use of indexing rules for
fi ling alphabetically, numerically, geographi-
CALCULATORS
11 cally and by subject. Classroom exercises,
BEGINNING KEYBOARDING 0 Units practical activities, handouts, and quizzes
0 Units OBT 21 increases students’ basic math are designed to prepare students for work-
skills. The course includes instruction in ing with offi ce fi les and employment tests.
OBT 11 is an individualized class wherein
students learn keyboarding by touch, or basic arithmetic, calculators by touch, speed Lecture/Demonstration 40 hours. Recom-
how to type on a computer without looking development on calculators, and calculator mended Preparation: ESL 30 or equivalent .
at the keyboard. Students use computers to functions. Lecture/Demonstration 160 hours. 35
develop their skills. Extensive accuracy and Note: Students may enter at any time, and ON-THE-JOB COMMUNICATION
speed development is off ered. Lecture 50 the curriculum is individualized. The course 0 Units
hours. Note: Students may enter at any time is self-paced. Students may complete one or OBT 35 emphasizes workplace interaction
throughout the semester; the curriculum more sections. Prerequisite: None. and avoiding barriers to communication
is individualized. The course is self-paced. 22 as well as understanding and adapting to a
Recommended Preparation: ESL 30 or BEGINNING ACCOUNT CLERK variety of personal communication styles.
equivalent. 0 Units Included are communication strategies
12 OBT 22 students study full cycle accounting, for getting along with coworkers, supervi-
INTERMEDIATE KEYBOARDING fi nancial statements, payroll, and accounts sors, and clients. Other topics covered are
0 Units receivable and payable in both manual and overcoming negative behaviors in teams/
computerized formats. Lecture 140 hours. groups, decision making, and problem solv-
OBT 12 is an individualized class that
provides additional practice in keyboarding Note: Students may enter at any time; the ing. Oral skills are stressed through practical
by touch through the production of business curriculum is individualized. The course application of telephone techniques. Lecture/
documents. All students work on comput- is self-paced. Recommended Preparation: Demonstration 32 hours. Prerequisite: None.
ers and learn MS Word as they advance. None. 40
Extensive accuracy and speed development 23 21ST. CENTURY EMPLOYMENT
is off ered. Lecture 150 hours. Note: Students ADVANCED ACCOUNT CLERK STRATEGIES
may enter at any time throughout the semes- 0 Units 0 Units
ter; the curriculum is individualized. The OBT 23 students study advanced accounting, OBT 40 prepares students for success in gain-
course is self-paced. Recommended Prepara- fi nancial statements, uncollectibles, notes ing employment. Topics to be covered include
tion: OBT 11 or equivalent. payable and receivable, accruals, inven- resume development, cover letters, inter-
13 tory, and advanced accounts receivable and viewing techniques, job search strategies,
ADVANCED KEYBOARDING payable in both manual and computerized employment applications, and job retention.
0 Units formats. Lecture 160 hours. Note: Students Lecture/Demonstration 96 hours. Recom-
may enter at any time; the curriculum is indi- mended Preparation: ESL 40 or equivalent.
OBT 13 is an individualized class that applies
keyboarding and MS Word skills to busi- vidualized. The course is self-paced. Recom- 50
ness documents through the application of mended Preparation: OBT 22 or equivalent. CUSTOMER SERVICE SKILLS
advanced features in a variety of specialized 31 0 Units
situations. All students work on computers BUSINESS WRITING: EMAIL OBT 50 teaches practical techniques to over-
and learn Advanced MS Word functions 0 Units come the number one complaint of employ-
as they progress. Extensive accuracy and OBT 31 Business Writing: Email discusses ers: poor customer service skills. Emphasis
speed development is off ered. Lecture 100 various terms, actions, structure, and is on problem solving techniques, handling
hours. Note: Students may enter at any time features that are commonly used when complaints over the phone or in person, the
throughout the semester; the curriculum working with email in a business setting. importance of verbal and non-verbal commu-
is individualized. The course is self-paced. The course covers professional email writing nication, and appropriate business etiquette.
Recommended Preparation: OBT 12 or practices, readability, etiquette, plus threats Lecture/Demonstration 32 hours. Recom-
equivalent. and protection. Lecture/Demonstration 24 mended Preparation: ESL 30 or equivalent.
hours. Recommended Preparation: ESL 30
or equivalent.
2018–2019 C A T ALOG • G LEND ALE C OMMUNITY C OLLEGE