Page 232 - 2018-19

228 Certificates

GENERAL OFFICE CLERK III HSE PREPARATION CERTIFICATE
This program prepares students for work as an administra- This program prepares students to take and pass the HSE
tive assistant or secretary. Students gain advanced keyboard- test, an equivalency to the high school diploma. Students will
ing and computer application skills as well as the fundamen- attain knowledge, skills, and abilities necessary to pass high
tals of accounting. Students will learn to support business school courses, and obtain a high school diploma.
offi ce operations and work independently from a variety of REQUIRED COURSES: ABSE 10, 20, 50, 60 (or 61).
inputs; apply time management skills, prepare a wide variety
of business correspondence, and compile and edit spread- MEDICAL FRONT OFFICE CLERK
sheets using common business software.
This program prepares students for front offi ce work in a doc-
REQUIRED COURSES Completion of General Offi ce Clerk II or tor’s offi ce or medical facility. Students learn medical termi-
equivalent; OBT 13, 22, 33 and 101. nology, billing, transcription, and customer service. Students
Complete one of the following courses: OBT 111, 113 or 150. learn to utilize MediSoft to maintain accounts and manage a
medical practice.
INTRODUCTION TO HOSPITALITY AND TOURISM
REQUIRED COURSES OBT 11, 34, 35, 40, 50, 61, 70, 80, and 100.
This certifi cate prepares students for entry-level positions in
the hospitality and tourism industry as part of a career lad-
der. Students will gain a foundational understanding of the
multiple facets of the industry through case studies and live
demonstrations. Students will explore the entry-level and
promotional opportunities available in restaurants, hotels,
beverage operations, casinos, theme venues, entertainment
centers, cruise lines, and other hospitality and tourism busi-
nesses. Students will complete a fi nal project using a word
processor and demonstrate understanding of customer ser-
vice. This program also serves as a fi rst step in preparing stu-
dents for entry into the credit hospitality program at Glen-
dale Community College.
REQUIRED COURSES: OBT 35, 40, 50, 65, 66, and 70.
Complete two of the following courses: OBT 11, 31, 55, 80, and
140.

2018–2019 C A T ALOG • G LEND ALE C OMMUNITY C OLLEGE