Page 251 - GCC 2020-2021 Catalog

Noncredit Continuing Education
12
INTERMEDIATE KEYBOARDING
(Previously OBT 12)
0 Units
STV 12 is an individualized class that
provides additional practice in keyboarding
by touch through the production of business
documents. All students work on comput-
ers and learn MS Word as they advance.
Extensive accuracy and speed development
is offered. Lecture 150 hours. Note: Students
may enter at any time throughout the semes-
ter; the curriculum is individualized. The
course is self-paced. Recommended prepara-
tion: STV 11 or equivalent.
13
ADVANCED KEYBOARDING
(Previously OBT 13)
0 Units
STV 13 is an individualized class that applies
keyboarding and MS Word skills to busi-
ness documents through the application of
advanced features in a variety of specialized
situations. All students work on computers
and learn Advanced MS Word functions
as they progress. Extensive accuracy and
speed development is offered. Lecture 100
hours. Note: Students may enter at any time
throughout the semester; the curriculum
is individualized. The course is self-paced.
Recommended preparation: STV 12 or
equivalent.
14
KEYBOARDING FOR HIGH SCHOOL
CREDIT
(Previously OBT 14)
0 Units
STV 14 is an individualized class that covers
keyboarding by touch through the produc-
tion of business documents. All students
work on computers and learn MS Word as
they advance. Extensive accuracy and speed
development is offered. Lecture 100 hours.
Note: Students may enter at any time during
the first half of the semester; the course is self-
paced. Successful completion of this course is
worth 5 credits (.5 unit) towards a high school
diploma. Lecture 100 hours. Recommended
preparation: ESL 30 or equivalent.
21
BUSINESS MATH AND
CALCULATORS
(Previously OBT 21)
0 Units
STV 21 increases students’ basic math skills.
The course includes instruction in basic
arithmetic, calculators by touch, speed
development on calculators, and calculator
functions. Lecture/Demonstration 160 hours.
Note: Students may enter at any time, and the
curriculum is individualized. The course is
self- paced. Students may complete one or
more sections. Prerequisite: None.
2 0 2 0 – 2 0 2 1 C ATA L O G • G L E N DA L E C O M M U N I T Y C O L L E G E
SHORT TERM VOCATIONAL 247
22
BEGINNING ACCOUNT CLERK
(Previously OBT 22)
0 Units
STV 22 students study full cycle accounting,
financial statements, payroll, and accounts
receivable and payable in both manual and
computerized formats. Lecture 140 hours.
Note: Students may enter at any time; the
curriculum is individualized. The course is
self-paced. Recommended preparation: ESL
10 or equivalent.
23
ADVANCED ACCOUNT CLERK
(Previously OBT 23)
0 Units
STV 23 students study advanced accounting,
financial statements, uncollectibles, notes
payable and receivable, accruals, inven-
tory, and advanced accounts receivable and
payable in both manual and computerized
formats. Lecture 160 hours. Note: Students
may enter at any time; the curriculum is indi-
vidualized. The course is self-paced. Recom-
mended preparation: STV 22 or equivalent
31
BUSINESS WRITING: EMAIL
(Previously OBT 31)
0 Units
STV 31 Business Writing: Email discusses
various terms, actions, structure, and
features that are commonly used when
working with email in a business setting.
The course covers professional email writing
practices, readability, etiquette, plus threats STV 40 prepares students for success in gain-
and protection. Lecture/Demonstration 24
hours. Recommended preparation: ESL 30
or equivalent
33
BUSINESS LETTER WRITING
(Previously OBT 33)
0 Units
STV 33 covers common practices of business
letter writing including: key differences
between business letters and memos and
practical advice on formatting, tone, and
language. Additionally, students will be
introduced to the five step writing process
and English essentials of proper business
correspondence. Lecture/Demonstration 32
hours. Recommended preparation: ESL 30
or equivalent
34
FILING FUNDAMENTALS
(Previously OBT 34)
0 Units
STV 34 covers the use of indexing rules for
filing alphabetically, numerically, geographi-
cally and by subject. Classroom exercises,
practical activities, handouts, and quizzes
are designed to prepare students for work-
ing with office files and employment tests.
Lecture/Demonstration 40 hours. Recom-
mended preparation: ESL 30 or equivalent.
35
ON-THE-JOB COMMUNICATION
(Previously OBT 35)
0 Units
STV 35 emphasizes workplace interaction
and avoiding barriers to communication
as well as understanding and adapting to a
variety of personal communication styles.
Included are communication strategies
for getting along with coworkers, supervi-
sors, and clients. Other topics covered are
overcoming negative behaviors in teams/
groups, decision making, and problem solv-
ing. Oral skills are stressed through practical
application of telephone techniques. Lecture/
Demonstration 32 hours. Recommended
preparation: ESL 20 or equivalent.
40
21ST CENTURY EMPLOYMENT
STRATEGIES
(Previously OBT 40)
0 Units
ing employment. Topics to be covered include
resume development, cover letters, inter-
viewing techniques, job search strategies,
employment applications, and job retention.
Lecture/Demonstration 96 hours. Recom-
mended preparation: ESL 40 or equivalent.
50
CUSTOMER SERVICE SKILLS
(Previously OBT 50)
0 Units
STV 50 teaches practical techniques to over-
come the number one complaint of employ-
ers: poor customer service skills. Emphasis
is on problem solving techniques, handling
complaints over the phone or in person, the
importance of verbal and non-verbal commu-
nication, and appropriate business etiquette.
Lecture/Demonstration 32 hours. Recom-
mended preparation: ESL 30 or equivalent