Page 239 - GCC 2020-2021 Catalog

Certificates
CONTINUING EDUCATION CERTIFICATES
ACCOUNT CLERK I
This program prepares students for entry-level bookkeep-
ing positions. Students learn to record customer and vendor
data for service based sole proprietorships, and create finan- students will be able to demonstrate mastery of beginning-
cial statements from recorded statements.
REQUIRED COURSES: STV 11, 21, 22, 34, 40, 70, 80, and 90.
ACCOUNT CLERK II
In this program, students learn advanced accounting tech-
niques, computerized accounting systems, and the use of
Excel spreadsheets. Students learn to record transactions for
a merchandising business organized as a corporation, and
create financial statements from recorded transactions.
REQUIRED COURSES: STV 23, 50, 91, 95, 97, 113, 138, and
150.
ADULT BASIC EDUCATION CERTIFICATE
This program allows students to increase their basic aca-
demic skills, increasing their chances for employment and
success in further education. Students will be able to read
and comprehend at the 8th grade reading level, write clear
and grammatically correct paragraphs using a variety of
sentence structures, and be able to add, subtract, multiply
and divide whole numbers, decimals, fractions and percent-
ages.
REQUIRED COURSES: ABSE 10, 20, and 50.
CUSTOMER SERVICE CERTIFICATE
This certificate gives students the skills necessary to
provide customer service in a business environment.
Skills and knowledge covered are: internal and external
customers, customer expectations and satisfaction, com-
munication, team building, decision making, problem
solving, conflict resolution, time management, stress
management, working with difficult personalities, atti-
tude management, values and ethics and managing or-
ganizational change.
The following OBT prefix has changed to STV.
REQUIRED COURSES: OBT 11, 35, 40, 50
2 0 2 0 – 2 0 2 1 C ATA L O G • G L E N DA L E C O M M U N I T Y C O L L E G E
Noncredit Continuing Education 235
BEGINNING ESL CERTIFICATE
This certificate will lead to enhanced academic and entry
level job opportunities. Upon completion of this certificate,
level English grammar, the ability to write a simple para-
graph, and show beginning conversational speaking com-
petence
REQUIRED COURSES: ESL 1 (or ESL 5 for the more mature
adult), 10, 20, and 80.
INTERMEDIATE ESL CERTIFICATE
This certificate prepares the student for academic and job
opportunities that require a conversant level of English.
Upon completion of this certificate, students will be able to
demonstrate mastery of intermediate English grammar, the
ability to write a 3-paragraph essay and show intermediate-
level conversational speaking competence. This certificate
also prepares the student for higher level of study that in-
clude noncredit business course the HSE program, citizen-
ship courses and matriculation to credit classes.
REQUIRED COURSES: ESL 30, 40, 81.
ADVANCED ESL CERTIFICATE
This certificate prepares the student for academic job oppor-
tunities that demand a fluent level of spoken English. Upon
completion this certificate students will be able to demon-
strate mastery of advanced English grammar structure, the
ability to write a 5-paragraph essay, comprehension of aca-
demic, professional, and everyday spoken English, under-
standing of American idioms and the ability to create, pres-
ent, analyze, and critique oral presentations. This certificate
also prepares students for higher levels of study that include
noncredit business courses, he HSE program, citizenship
courses and matriculation to credit courses.
REQUIRED COURSES: ESL 50, 82.