Page 33 - GCC 2020-2021 Catalog

Student Services 29
Orientation
Orientation workshops are offered throughout the year in
academic counseling. The orientation workshop provides
students with important information regarding the services
programs, and courses available at the college. All new students
are required to participate in orientation in order to receive
priority registration. Students will learn how to use the college
catalog; class schedule, and prepare a class list. For more infor- educational goal. Referrals are made to on- and off-campus
mation, contact academic counseling at (818) 240-1000, ext. 5918.
Students can also complete an online orientation by visiting
our website at www.glendale.edu/orientation. Click on Start
Online Orientation now!
Assessment
Glendale Community College is committed to helping students
succeed. The College has adopted placement policies aimed at
maximizing each student’s likelihood of completing transfer-
level Mathematics and English courses within one-year. In
many cases, this is best achieved by direct placement into
transfer-level math and English, while in others it is best
achieved by first taking a course one level below transfer.
Placement results assist the students and counselors to deter-
mine the appropriate courses for students to enroll in during
the first semester.
To receive priority registration, all new students are required
to go through the placement process for English or ESL and
mathematics upon application to the college and before the
established priority registration deadline. For more informa-
tion regarding assessment procedures, contact the Assessment
Center at (818) 240-1000, ext. 5329 or use the website at www.
glendale.edu/assessment.
Counseling and Educational Planning
One of the most important activities involved in the matricula-
tion process is counseling and educational planning. Profes-
sional counselors are available to assist each new student in
several areas:
1. Deciding upon an educational objective;
2. Determining the courses required to achieve this objective;
3. Determiningtheservicesneededtoassiststudentsinachiev-
ing their objective;
4. Assisting students in course selection appropriate to their
goals.
The Student Educational Plan (S.E.P.)
It is important for all students to have a Student Educational
Plan (S.E.P.). The S.E.P. serves as an outline of the preliminary
educational program students will undertake. In addition,
the S.E.P. identifies the students’ goals (i.e. transfer, A.A./A.S.
degree, certificate, etc.) and refers them to support services,
if needed.
Completion of the student educational plan is required for
priority registration. Students should make an appointment
with their counselor to begin this process as soon as possible.
Any changes in a student’s educational objective should be
reviewed with a counselor in order to update the student’s
S.E.P. for accuracy.
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Follow-up
Counseling and teaching faculty provide a number of
follow-up services to matriculated students. These services
are designed to provide information regarding the students’
academic progress. Special services are provided to students
on academic and/or progress probation, students in basic
skills courses, and students who are undecided about their
services when appropriate.
Appeals Procedure
A student has the right to challenge or appeal any step in the
matriculation process. A petition for the waiver of a specific
Student Success and Support Program service or requirement
may be filed for any of the following reasons:
1. Review of assessment—Students may challenge a placement
decision on the grounds that the placement does not reflect
their ability in the area assessed. To challenge a placement
decision, a student must see the division chair responsible
for the course or their designee (see page 33 for placement
policies).
2. Waiver of prerequisites—Students may challenge a course
prerequisite, corequisite or limitation on enrollment on
the grounds that the student has the knowledge or skills
to successfully complete the course, that the prerequisite
course has not been made reasonably available and will cause
undue delay in completion of the student’s education goal
as detailed in the student educational plan; that the course
has not been established in accordance with the district’s
process for establishing prerequisites and corequisites; or
that the prerequisite is unlawfully discriminatory or is
being applied in an unlawfully discriminatory manner. To
request a prerequisite waiver, the student must complete
the Glendale College Prerequisite Challenge Petition, and
submit the document to the division chair responsible for
the course. If the petition for a waiver is based upon the
student’s contention that he/she has the necessary skills to
succeed in the class, the student may be asked to submit
evidence of this proficiency. The student will be notified,
within fifteen (15) working days, of the receipt of the petition.
The student may appeal the decision of a division chair to
the vice president of instruction.
3. Complaint of unlawful discrimination—If a student feels that
assessment, orientation, counseling, (or any other student
success and support program procedure or service) is being
applied in a discriminatory manner, a petition may be
filed with the dean of student services. The student will be
notified, within five (5) working days of the receipt of the
petition, regarding the college’s proposed response to the
complaint and any additional steps which will be taken.
4. Waiver of Student Success and Support Program services—If a
student wants to waive a mandated Student Success and
Support Program service, such as assessment, orientation,
counseling for completion of a student educational plan, and
student follow-up services, they must complete and submit
a student success and support program waiver petition and
return it to Admissions and Records.