Glendale Community College

Spring Student Survey Trend and Group Results

Continuing Education Students

STUDENT SERVICES: RECOGNITION, USE, AND SATISFACTION

Response Scales:

Students responded to each service with one of five responses: "I have never heard of it," "I have heard of it but never used it,"

"I have used it but was not satisfied," "I have used it and found it helpful," or "I have used it and found it very helpful."

Recognition is the percentage of students responding anything other than “I have never heard of it,” so it is an indicator of how many students have heard of the service.

Use is the percentage of all responding students who indicate they have used the service.

Satisfaction is the percentage of service users who indicate they found it helpful or very helpful.

Click on a link below to view responses for that service:

Citizenship Center

CalWORKs

Career Center

Child care (Parent Support Center)

Counseling

Mental health counseling

View recognition, use, and satisfaction for all services (ranked)

Citizenship Center

Go to item index

CalWORKs

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Career Center

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Child care (Parent Support Center)

Go to item index

Counseling

Go to item index

Mental health counseling

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ALL CONTINUING EDUCATION SERVICES (2010)