Glendale College Library

Online Reference Librarian - Email a Question

If you are a member of the Glendale College Community with a question for the reference librarian, you may submit your question here.

The Online Reference Librarian will respond by email as soon as possible.
No responses can be made when the library is closed.
Please read the Email Reference Service Guidelines before submitting your question.

Photo of students at the Reference Desk in the Library

Return to the ask a librarian page Ask a librarian icon

* Fields marked with asterisk are required

Your personal information First Name:
Last Name:
*Your Email address:
*Re-enter email address:
Your Phone Number:
*Status :

Your question Not needed after: (mm/dd/yyyy)
What is the purpose of this request:

If your question is related to a class or research assignment, please include name of instructor and class title:

Length of assignment:

(for example: 5 pages, 1000 words, etc.)

Types of material are you looking for?

Books Articles Web sites Other

Do you need:

Current information Historical information Not Sure

What resources have you tried so far?:

Give us details about databases, books, search engines and key words that you used (for example, Encyclopedia Britannica, ProQuest, Wikipedia, etc.)

*Please enter your question:

Please state your question as clearly and completely as possible. If possible, give specific examples.

(Processing will take approximately 15-30 seconds)

Contact a librarian by phone at 818-240-1000 or by email library@glendale.edu if you need help completing this form.

Email Reference Service Guidelines

E-mail reference service is provided to help users become self-sufficient in their research endeavors.
The library provides advice on research with suggestions of possible print or electronic resources, and search strategies.
Whenever possible, users will be directed to electronic resources that may provide them with the information requested.

Restrictions

Email reference is limited in its scope. The librarians cannot:

Conduct extensive research for patrons. We provide instruction and assistance, but not research service.
Retrieve and hold books or other materials.
Create bibliographies or verify lists of citations.
Provide medical, legal, investment, or tax advice.
Answer questions for trivia contests.
Interpret information.
Look up statistics
Do class assignments.

Turn-Around Time

Your question will be forwarded to the reference librarian on duty at the reference desk. The library will try to respond within two weekdays, but response time may vary depending upon the nature of the inquiry. Questions received during the weekend will be treated as received on Monday. No questions will be answered during hours or days that the library is closed.

Last Updated 12/2/09 jyw

[top of page]